SAP Knowledge Base Article - Public

3076082 - The Error "Comments were not loaded" occurs when creating new story base on the specific model

Symptom

  • The Error below occurs when creating new story base on the specific model.
    Comments were not loaded. Try again. If this issue persists, then contact SAP Support.
    Correlation ID: xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxx

Environment

  • SAP Analytics Cloud 2021.14.0

Reproducing the Issue

  1. Create a Canvas story->Table.
  2. Select the specific Model data for the table.
    Note that the error below will display.
    Comments were not loaded. Try again. If this issue persists, then contact SAP Support.
    Correlation ID: xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxx

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0