You Find that the Account names on Sales Order OWL shows in English but shows in Chinese on Sales Order OIF when the user logs in Chinese.
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders Work Center, Sales Orders View
- Search for Sales Order ABC (where ABC stands for Sales Order)
- You can see the Account name is EFG (where EFG stands for Account name) in English on Sales Order OWL
- Open Sales Order ABC in OIF, you can see Account name is in Chinese
The field "Account Name" is a language independent variable so whatever it is saved in is how it is shown. The information is being shown in English and the information was saved in the FSI this way. The Account name was originally saved in English and then changed to Chinese. The OIF and Factsheet display in Chinese because we actually read from the database here and not just the FSI tables. However, the details have already been saved in the FSI as English so that's why it's still displaying here.
This is the expected system behavior. The correct name in the Account master data should be maintained before creating Sales Order.
Account Name; Sales Order; OWL; OIF; different language , KBA , SRD-CRM-ORD , Orders & Contracts , Problem