SAP Knowledge Base Article - Public

3075057 - Business rule to validate two or more address types not working

Symptom

  • You have configured a business rule and set a condition to validate two or more address types, and such a business rule does not work.
  • Similarly you have a rule to validate when adding dependents, they had to have a particular national ID card type, but the system only checks the card type of the 1st dependant.

Environment

SAP SuccessFactors Employee Central - Core

Reproducing the Issue

  1. The first dependent has the correct card type, but all other dependents have incorrect card types.
  2. No error is thrown as the system just checked the first dependent.

Cause

  • Business rule cannot support to check different address types, as different address types are 2 or more sections in a portlet & business rule can only validate the data in one section at a time.
  • The same applies to national ID / dependents scenario.

Resolution

Please, raise an enhancement request by following the steps of the SAP KBA https://userapps.support.sap.com/sap/support/knowledge/E/2090228 in case you would like that the business rule engine validates the data in multiple sections at a time.

Keywords

address type validation does not work, rule, , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors HXM Suite all versions