SAP Knowledge Base Article - Public

3074977 - Add/Remove 'Support' tab in SuccessFactors


How do we add or remove the 'Support' tab that appears within the SuccessFactors UI?

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SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to SuccessFactors and navigate to Home or Admin Center
  2. Support tab appears on the right side of the page:



Pre-Requisite: Access to Admin Center

  • As of b2105, the Disable Built-In Support option is moved from Provisioning to the Platform Feature Settings page in Admin Center.
  • If selected, the Support tab isn't displayed across the SAP SuccessFactors HXM Suite application for Admin users.
  • You can now enable or disable in-product support by yourself without raising an SAP Cloud Support ticket.
  1. Login to SAP SuccessFactors
  2. Navigate to Admin Center -> Platform Feature Settings
  3. 'Disable Built-In Support' is now an option:


See Also

Moved the Disable Built-In Support Setting from Provisioning to Admin Center


Employee Central, EC, Support Tab, disable, enable, how to, support.
, KBA , LOD-SF-PLT-HOM , Home Page , How To


SAP SuccessFactors HXM Suite all versions