SAP Knowledge Base Article - Public

3074701 - Job description formatting issue on career site in Google Chrome - Recruiting Marketing

Symptom

Some sentences in my job description template are in bold, but the bold formatting is not visible on the career site when the job is posted externally.

Environment

  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder

Reproducing the Issue

  1.  Go to Recruiting and check the job requisition
  2.  In the job description, some sentences are in bold
  3.  Go to RMK site URL using Google Chrome browser and search for the same job
  4.  The bold formatting s not displayed
  5.  If you copy the sentences from RMK site and past in word, you can see the bold.


Cause

This is an issue with how Chrome handles formatting of non-standard (custom) fonts.  Since the default site font of "Mont Regular" doesn't include other styling info (no bold or italic formats) Chrome just displays the regular font styling.

There is a custom bold font defined for the site "Mont Bold" but Chrome doesn't know to use this when the formatting is specified.

Resolution

There are 2 ways to solve this:

(1) Switch to using a "Standard" default font-family for the site such as "Arial, Helvetica, sans-serif"

(2) Add some custom JavaScript to the site in the Custom JavaScript header section:

<style>body b,body strong{font-family:custom48f1d1ff6cc14f4799c70;}</style>

Add this it exactly, then Chrome will know to use the "Mont Bold"  font (custom48f1d1ff6cc14f4799c70) when <b> or <strong> is specified rather than the "Mont Regular"  font (custom14338500950746e09b0b9).

See Also

2400802 - Custom Fonts not rendering on the CSB site - Recruiting Marketing

Keywords

Custom Font, Bold, CSB, Recruiting Marketing, rendering , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions