In the Sales Quote which is using internal pricing, for the product item line, the field Discount is not editable (gray out).
SAP Cloud for Customer
Reproducing the Issue
- Open sales quote 123 (123 represents the quote ID), which is using internal pricing.
- Add a product under Product tab. You found the Price related fields are editable, only the Discount field is gray out.
Product related discounts are not in scope.
- Go to Business Configuration work center.
- Implementation Projects
- Click on 'Edit Project Scope'.
- Navigate to Questions step.
- Under General Business Data > Product and Service Pricing > Sales Price and Discount Lists, here you can see there're 5 questions for 'Discount Lists'. Enable any of the questions related to product discount as per your requirement.
Discount, sales quote, item, product discount , KBA , LOD-LE-CQP , Customer Quote Processing , Problem