SAP Knowledge Base Article - Public

3074043 - How to Sync one user in IPS - People Analytics

Symptom

  • How to Sync one user to SAC system in IPS
  • How to avoid deleting existing users from SAC when applying a filter in IPS source system

Environment

SAP SuccessFactors HXM Suite

Resolution

Whenever a sync is run in the SuccessFactors source system, IPS saves a history of the users who got synced already to the target systems e.g. IAS, SAC. Therefore, if a filter is applied in the source in the next IPS sync, all users who don't meet the filter criteria will be deleted from the targets.

If the users get deleted from SAC, the Story reports are deleted as well and cannot be restored. So, in order to avoid this scenario, we can perform the following workaround in IPS:

Duplicating the Source system

  1. Go to Source Systems
  2. Select your SuccessFactors system
  3. Click on Export
  4. Save the .json file in your computer
  5. Go back to IPS
  6. Click on +Add
  7. Import the .json file
  8. Add a different System Name e.g. SuccessFactors-Filtered
  9. Save it

Changing the Source in the Target SAC system

  1. Go to Target Systems
  2. Select the SAC system
  3. Edit
  4. Change the Source System
  5. Select the new source created in the previous steps e.g. SuccessFactors-Filtered
  6. Save it

Applying the filter and running the sync

  1. Go back to Source systems
  2. Select the new system e.g. SuccessFactors-Filtered
  3. Go to Properties tab
  4. Edit
  5. Apply a filter in the sf.user.filter field e.g. username in 'username1','username2',etc  (replace the 'username1','username2'... with the ones from your system)
  6. Save it
  7. Go to Jobs tab
  8. Run the Sync

See Also

3050294 - Stories in People Analytics - Known Issues

Keywords

How to Sync one user SAC system IPS delete filter successfactors people analytics story , KBA , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , BC-IAM-IPS , Identity Provisioning Service (IPS) , How To

Product

SAP SuccessFactors HXM Suite all versions

Attachments

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