SAP Knowledge Base Article - Preview

3073643 - Import of Interactions is Failing Because the ID Can't Be Used for Identification


You're trying to import interactions using OData API and get an error message similar to the following: "ID of import entry ORIGIN_ID-ID can't be used for identification; entry is rejected", where the ORIGIN_ID is the origin of the contact that interacted with the system and ID is the ID of this contact.



SAP Marketing Cloud

SAP Marketing On-Prem Edition


SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


origin id, for identification, identification relevant, interaction import , KBA , CEC-MKT-DM-IA , Interaction , Known Error

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