SAP Knowledge Base Article - Public

3073616 - Instructor Label change Primary Instructor/Instructor - 1H 2021

Symptom

When running reports such as the Learning History (CSV) report, the column header for Instructor has changed to "Instructor" or "Primary Instructor" between releases.

Environment

SAP SuccessFactors Learning

Cause

The label was changed unintentionally

Resolution

With the update of the new Learning Admin UI in 1H 2020, label.Instructor was accidentally changed from "Instructor" to "Primary Instructor". In 1H 2021 the label was changed back to "Instructor" which impacts the UI and reports. It was investigated in INC0214002 by the Learning Engineering team that not all values of label.Instructor are updated back to "Instructor" but remain "Primary Instructor" in 1H 2021.

As the original label was "Instructor" we reverted it back in 1H 2021. This is also done for some other reports such as for Survey information as the Class that has the Survey associated can have multiple Instructors, which then the report header of "Primary Instructor" does not make sense as not all Instructors were the primary.

In case you want to keep the label as it was:

  1. Go to References
  2. Manage Labels > Labels
  3. AddRemove Criteria > Add the Label ID
  4. Search with label.Instructor
  5. Edit it > Go to Locales tab > Edit the Locale ID to Primary Instructor
  6. Apply Changes

For the current known issue of the label locales not all being updated to "Instructor", this is a cache issue and can only be resolved after the next major upgrade. Please update the labels if required to "Instructor" until 2H 2021 release occurs.

Keywords

label, primary, instructor, account, report, survey, sf, learning, reporting, change, labels, label.Instructor, mismatch , KBA , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-EVA , Surveys , Known Error

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011 ; SAP SuccessFactors Learning 2105