SAP Knowledge Base Article - Public

3073112 - How to Disable Feed Notification to be Sent to Users in Test Tenant

Symptom

How to Disable feed notification for business users in test tenant. You do not want the Users to receive the Feed Notifications and you have already enabled the Send All emails to a common e-mail address under  "Email and Fax Settings" are set . Nevertheless, some users get emails from the test tenant.

 

Environment

Sap Cloud For Customer

Reproducing the Issue

  • Go to Business configuration
  • Select the Activity Email and Fax Settings
  • Maintain the Email Address under the option Send all emails to this

 

Cause

As this is a configuration which depends on each user's individually setup, there is not a general control for turning it off in the system.

 

Resolution

For the E-mail Digest, the only way to deactivate it is, by deactivating it for each user in the feeds configuration and unchecking the checkbox "Send digests of all my feeds", which would then stop the e-mails to be sent.

The users can follow the steps below:

  • Go to the Feed work center
  • Select Actions and choose the option Feed Settings from the drop-down list
  • For the field E-mail Digest, uncheck the check box for Send digests of all my feeds and Save

See Also

2456349 - How to Deactivate SAP Cloud for Customer Feeds

Keywords

E-mail digest, feed Notification, Feed , Notification, test Tenant ; Disable Feed Notification , KBA , SRD-CC-FED , Feeds , Problem

Product

SAP Cloud for Customer core applications 2105