SAP Knowledge Base Article - Public

3072780 - Error in plugin while extracting/importing Qualtrics data

Symptom

  • “The job failed during plugin execution."
  • "Q12021PulseSurveyFormQuery has failed to upload because there was a runtime error in the plugin service during data acquisition."

Environment

  • SAP Analytics Cloud 2021.7.12 (Client) and 2021.7.7 (Server)

Reproducing the Issue

  1. Create a model based on Qualtrics
  2. Select the query
  3. Select all columns or some columns
  4. Run the query

Resolution

  • The issue is currently under investigation by Development

Keywords

KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0