SAP Knowledge Base Article - Public

3072716 - Schedule Meetings task does not send ics attachment - Onboarding 1.0

Symptom

When the manager schedule multiple meetings the new hire receive all notifications correctly but only one (the last one) receive the .ics attachment (calendar invitation).

Environment

SAP Success Factors Onboarding

Reproducing the Issue

  1. Login as a testing manager in Success Factors
  2. Go to Onboarding Dashboard > Task Schedule Meeting
  3. Scheduled 3 meetings - lunch meeting, team introduction and knowledge transfer
  4. New hire got all notifications correctly but only one notification included calendar invitation file

Resolution

This is a known issue which Engineering Team is working on permanent fix which is target to be released on October 15th "b2111 Fix Version".

Keywords

ics, attachment, email, notification, meeting , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions