SAP Knowledge Base Article - Public

3072550 - Unable to load messages in Message Center - Recruiting Management

Symptom

When accessing Message Center the user can see that there is more than 1 message but unable to load any (unread, all messages) and the page shows “You have no messages”.

Environment

SAP SuccessFactors Recruiting Management.

Reproducing the Issue

  1. Go to Message Center  
  2. You will see that there is more than 1 message but unable to load any (unread, all messages) and the page shows “You have no messages” 

Resolution

The issue has been identified as a defect and our Engineering Team is already investigating. 

If you would like to have further updates on the progress, Please follow up this KBA by clicking on the star icon in the upper right corner.

 

 

Keywords

Message, Center, Messages, Emails, Correspondence,  , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions