Event tracking is useful for capturing user interactions, like Page View, Product View, Add To Cart, and others, then process them and send them to a destination, for example SAP Marketing.
But sometimes only the Page View and Product View are captured when using the storefront. Please check below for the necessary configuration, and how it works.
***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***
customer interaction, user actions, click not tracked, Marketing Cloud, runtime , KBA , CEC-COM-CPS-OTH , Other topics , CEC-COM-HUB , SAP Commerce Data Hub , Bug Filed
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