SAP Knowledge Base Article - Public

3072236 - Data Capture Forms for New and Existing Candidates

Symptom

How does New and Existing Candidates Complete Data Capture Forms ?

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

  • Recruiters can identify which existing candidates visited or updated data capture forms that have been assigned a data capture form code in Career Site Builder.
  • There are three different candidate activity statuses, or scenarios, that allow new and existing candidates complete data capture forms: Submitted, Visited, and Upated.

Candidate Activity Status

Definition

Submitted

Candidate status: New candidates

Candidate submits a data capture form for the first time.
  • Candidate profile is created in SAP SuccessFactors Recruiting.

  • You can search for candidates in Candidate Search by Data Capture Form criteria with candidate activity selected as Submitted.

Visited

Candidate status: Existing candidates

Existing candidate submits a data capture form but was unable to complete the process successfully because the link to the Data Capture Form Landing Page wasn't shared with candidate via Email Campaign.

  • Existing candidate receives a generic message that state: "Thank you for submitting your information to our company, Your existing profile will be updated."

  • Recruiter must send an Email Campaign that contains link to the data capture form within the email body text. When the recruiter sends out the email, the candidate in Visited status is able to complete the data capture form.

  • Candidate Activity Feed show followed candidates in visited status.

  • You can search for candidates in Candidate Search by Data Capture Form criteria with candidate activity selected as Visited.

Note

Authentication process also checks for fields already completed by existing candidate. Candidate can only view fields not already completed.

Updated

Candidate status: Existing candidates

Existing candidates that have received a data capture form that authenticated using the Data Capture Form Landing Page link through Email Campaign that compares their email address with existing accounts. Their candidate profile is updated.
  • Candidate has successfully submitted data capture form that collected information not previously filled out.

  • Candidate Activity Feed show followed candidates in updated status.

  • You can search for candidates in Candidate Search by Data Capture Form criteria with candidate activity selected as Updated.
    Remember

    Candidates that receive Data Capture Form Landing Page link through Email Campaign could have been in the Visited status, but when they successfully complete the form, their status is changed to Updated status.

Note

Authentication process also checks for fields already completed by existing candidate. Candidate can only view fields not already completed.

For additional information check Data Capture Forms for New and Existing Candidates.

See Also

KB Article - 2748300 - Activity Tracking for Candidates that Sign Into RCM via Data Capture Form - Recruiting

Keywords

SF, Success Factors, RCM , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , Problem

Product

SAP SuccessFactors Recruiting all versions