SAP Knowledge Base Article - Public

3072216 - I9 Form Incorrect Title of Employer - Onboarding 2.0

Symptom

The field Title of employer or Authorized Representative is showing the incorrect value, the value present is from candidate's Hiring Manager and not from the user that signed the form.

Environment

SAP SuccessFactors Onboarding 2.0 - All Versions

Reproducing the Issue

  • Corporate Representative Signed I9 Form.
  • Review the value on the field "Title of employer or Authorized Representative".
  • Value is related to candidate's Hiring Manager, not the person that signed the form.

Resolution

This is a Known issue, and we are aware of it and are working on resolving it.

Keywords

I-9 , Form , compliance  ,  signature , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , Problem

Product

SAP SuccessFactors Onboarding all versions