SAP Knowledge Base Article - Preview

3072193 - Unable to Sychronize page in Smartedit

Symptom

Cannot synchronize content in Smartedit from page level or from page list.  

When accessing "advanced mode" when previewing page in Smartedit there is following error pop-up with message "No SyncItemJobModel was found from Staged to Online versions for catalog id <catalogid>"

When clicking on Sync Button from page level, dropdown is broken and does not show content.

When clicking sync button for a page from page list level, synchronization pop-up is broken.

Errors in logs such as: "java.lang.IllegalArgumentException: No item model found for uid:"



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Environment

SAP Commerce

Product

SAP Commerce all versions

Keywords

KBA , CEC-COM-ADM-SEDIT , SmartEdit , Problem

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