SAP Knowledge Base Article - Preview

3072133 - Dump DBSQL_DUPLICATE_KEY_ERROR when saving Interaction Record

Symptom

You are trying to create a new or edit an existing Interaction Record, you change the reason field and you save the IR - you receive dump DBSQL_DUPLICATE_KEY_ERROR.


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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0 

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

Interaction Record, save, reason, dump, 500, DBSQL_DUPLICATE_KEY_ERROR, Categorization,  , KBA , CRM-IC-SVO , Service Order , CRM-IC-INR , Interaction Record , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , Problem

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