You create a Down Payment in the customer and/or supplier account monitor. You notice that the Split Open Items is disabled for this document type.
SAP Business ByDesign.
Reproducing the Issue
- Go to Payables work center.
- Go to Supplier Account view.
- Open supplier account monitor for the related supplier.
- Select any open/partially cleared Down Payment.
- Click Actions button.
You notice that the Split Open Items action is disabled.
A Down Payment item is created by Due Clearing when the Down Payment Request is cleared against a payment. Whenever the original clearing or the payment made against the down payment request is canceled, the Down Payment Request is open again and the Down Payment item is canceled.
If the Down Payment gets split, then the cancellation of the original payment/clearing would not be possible. In the event of a split Down Payment, there could be further inconsistencies upon posting subsequent clearings for the split items. Therefore, it has been decided to disable the Split action for Down Payments.
This is the designed system behavior.
Accounts Payable. Accounts Receivables. Customer Account Monitor. Split Open Item. , KBA , SRD-FIN-ACP , Payables , How To