SAP Knowledge Base Article - Public

3071213 - [ONB] Unable to Fetch Form Data error while complete E-Verify

Symptom

Getting Error Message "When Access the Complete E-VERIFY home page tile , receives the error message "Unable to fetch form data"

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

  1. Proxy as Manager
  2. Open Complete E-verify Tile
  3. Choose the candidate and click on start.
  4. Now you can see the error message "Unable to fetch form data"

Cause

Permission odata_api_admin_attachment_export is required.

Resolution

"Permission odata_api_admin_attachment_export is required.

Please check the permission setting for your role at Admin Center > Manage Permission Roles > Manage Integration Tools > OData API Attachment Export."


Then re-test with the candidate. The issue will be resolved.

Keywords

Unable to fetch data, E-verify, Everify , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , Problem

Product

SAP SuccessFactors Onboarding 2105