When trying to access approved User via User ID hyperlink from "User Account Requests", the following error comes up:
"An application error has occurred. Please try again."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Learning
Reproducing the Issue
- Access Learning Administration.
- Navigate to People ->User Account Requests.
- Click on Search.
- Click on the hyperlink of any User ID and error shows up.
This is a known issue and fix will be applied in release b2111 (2H2021).
2521176 - SuccessFactors Releases | Deployment schedule for 2021
pop-up, LMS, Learning Management System, approved, denied, cancelled, canceled, people, users, link, URL, search result, error, system admin, click, select, page, load, Request processing failed; nested exception is com.successfactors.framework.entitymetadata.service.api.processing.ProcessingException: An error occurred while loading the user summary! , comes up , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Known Error