SAP Knowledge Base Article - Public

3070437 - Candidate count in the talent pool is incorrect - Recruitment Management

Symptom

The candidates being added in the Talent Pool is more than the result/count in Save Search linked.

The Saved Search result do not match. It displays more than the count/result in Talent Pool.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

Scenario 1

1. Home> Choose Recruiting
2. Go to Candidates Tab
3. Then, right-side corner click the Saved Searches
4. Results : x Candidates
5. Go to Talent Pool Tab > Click the Talent Name
6. Notice each candidates has unusual xx amount years below their names and display more than the result on Save Search linked





Scenario 2

1. Home> Choose Recruiting
2. Go to Candidates Tab
3. Then, right-side corner click the Saved Searches
4. Results : xx Candidates




5. Go to Talent Pool Tab > Click the Talent Name
6. Notice the member is more than the result/count in Saved Search created



Cause

This is a system known defect already being worked by our Development team. 

Resolution

Engineering team finished the code fix. It is being tested and a Patch is being scheduled to be implemented on August 04th in preview and August 06th for production environment.

Should you need more information about how this works, please check this other article > https://launchpad.support.sap.com/#/notes/2171560

See Also

2643661 - Candidate Talent Pool - SuccessFactors Recruiting
2721912 - CRM - How to Use Saved Searches to Auto Populate Talent Pools - Recruiting Management

Keywords

talent pool save search, candidates adding in talent pool, candidates result in talent pool, results talent pool , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions