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3070431 - When launching the EPM Add-in via the BPC Web page the following error is displayed in Excel: Addin returned an error. Check logfile of the addin!

Symptom

When launching the EPM Add-in via the BPC Web page the following error is displayed in Excel:

Addin returned an error. Check logfile of the addin!

The launcher Trace file contains the following error:

|ERROR  |launcher |  System.Exception: Addin returned an error. Check logfile of the addin!
   at Com.Sap.Cof.Launcher.OfficeGetterHelper.LaunchWithFile(ICOMAddIn pioneerAddin, String filename, Boolean tryToUseRunningProcess, Boolean officeIsReused)
   at Com.Sap.Cof.Launcher.LauncherApplication.StartApplicationAndCallCOM(OfficeGetterHelper iOfficeGetterHelper)
   at Com.Sap.Cof.Launcher.Launcher.Main(String[] args)

Upon inspecting the AO trace the following error can be found in the trace:

ERROR  |Cof      | EPM plugin redirection to EPM add-in failed. Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX)) #



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Environment

  • SAP Business Planning and Consolidation version 10.1 /11.x for Netweaver
  • SAP EPM Add-in for Microsoft Office 
  • SAP Analysis for Office Excel Add-in

Product

SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA

Keywords

KBA , EPM-BPC-NW-XLS , Report on EPM-XLS* , EPM-XLS , EPM Excel Client , EPM-BPC-MS , Microsoft Version , Problem

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