SAP Knowledge Base Article - Public

3069879 - Workforce from External HR Systems: Pernr xxxxxxxx Infotype 0007Inconsistent data exists in the database for infotype 0007 for xxxxxxxx - Message no. ECPAO_IN_PROCESSING055

Symptom

After replicating Basic Master Data for Workforce from External HR Systems to S4 HANA Cloud, you face the following error in the API response or in the Message Monitor: 

  • Pernr xxxxxxxx Infotype 0007Inconsistent data exists in the database for infotype 0007  for xxxxxxxx - Message no. ECPAO_IN_PROCESSING055

Environment

  • SAP S/4HANA Cloud

Cause

  • The employee in case is moving from an 'Inactive' employment status back to an 'Active' employment status. Scenarios such as 'rehiring' and 'withdrawn from termination'.
    • Planned Working Time information could have been delimited at the period of time that the employee was 'Inactive' and now it raises an inconsistency as the working hours can never be '0' for an 'Active' employment status;

Resolution

  • Create an SAP ticket for component CA-HR-S4 (see 2563519); 
  • Ask them for guidance refering to this KBA;

See Also

Implementation guide: Replicate Basic Master Data for Workforce from External HR Systems

Keywords

KBA , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , Known Error

Product

SAP S/4HANA Cloud all versions