SAP Knowledge Base Article - Public

3069554 - [Onboarding] Exclude External Users while performing DRTM Onboarding Purge (Onboarding/Offboarding)

Symptom

Is it possible to exclude external users while performing DRTM Onboarding Purge?

Environment

SAP SuccessFactors Onboarding

Resolution

  • If the external candidates process status is "Completed", then it is possible to exclude the user if the user is included in Purge Freeze.
  • If the external candidates process status is "Cancelled", then it is not possible to exclude the user. This is a known issue and the Engineering Team are working on the fix for the same. 
  • KBA will be updated when the issue is resolved for candidates with "Cancelled" Process Status

Keywords

Purge, DRTM Onboarding Purge, External User, Purge Freeze , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Known Error

Product

SAP SuccessFactors Onboarding 2011