SAP Knowledge Base Article - Public

3069351 - Reminder Emails sent regardless of task being completed - Onboarding


Reminder Emails of Onboarding tasks (such as furnish equipment) are sent regardless of task being completed


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete the New hire activity task (such as furnish equipment);
  2. The reminder email will still be sent.


This is a Product defect.


Onboarding engineering team is working on the permanent fix for this issue (OBX-16245), the target date is currently set to 2111 release (roadmap disclaimer applies). Currently the workaround for this is to disable the reminder email related to Onboarding tasks.


OBX-16245, reminder, furnish, equipment, tasks, completes, still, sent, onboarding, 2.0, obx tasks , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-EML , Notifications , Problem


SAP SuccessFactors Onboarding 2105