SAP Knowledge Base Article - Public

3069351 - Reminder Emails sent regardless of task being completed - Onboarding

Symptom

Reminder Emails of Onboarding tasks (such as furnish equipment) are sent regardless of task being completed

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Complete the New hire activity task (such as furnish equipment);
  2. The reminder email will still be sent.

Cause

This is a Product defect.

Resolution

Onboarding engineering team is working on the permanent fix for this issue (OBX-16245), the target date is currently set to 2111 release (roadmap disclaimer applies). Currently the workaround for this is to disable the reminder email related to Onboarding tasks.

Keywords

OBX-16245, reminder, furnish, equipment, tasks, completes, still, sent, onboarding, 2.0, obx tasks , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding 2105