SAP Knowledge Base Article - Preview

3069024 - Frequent 644 and 12314 errors on tables with many insert/deletes - SAP ASE

Symptom

  • On heavily updated tables you receive 644 and 12314 errors:

Error: 644, Severity: 21, State: 5
Index row entry for data row id (11713470, 0) is missing from index page 360272 of index id 2 of table '<table>' in database '<database>'. Xactid is (20204946,16). Drop and re-create the index.
Error: 12314, Severity: 21, State: 1
Bad child page pointer found on page 360279 of index with id 2 of table '<table>' in database '<database>'. Expected child page pointer to be 360304 but found 360409. Check if the index is consistent using DBCC.

  • Dropping and re-creating the index fixes the problem. 
    • However, it re-appears soon after on a different page.
    • If the page numbers are always the same after re-creating the index then this could be due to a hardware issue.  Check your operating system logs.


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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0 Cluster Edition

Keywords

Sybase, ASEServer, SAPASE, dataserver, CR825021, CR#825021 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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