SAP Knowledge Base Article - Preview

3068389 - Basic information to share with SAP when creating cloud support incidents (all cloud products) - SAP ONE Support Launchpad

Symptom

  • Who to contact for cloud topics
  • How to log cloud support incidents
  • Which component to select when creating a cloud incident
  • Logging a support incident for cloud issues
  • Cloud incident best practices


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Environment

Keywords

Cloud login issues , Cloud Administrator questions , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-TEN , Sytem Data Cloud Tenants , Problem

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