SAP Knowledge Base Article - Public

3067888 - Error "Please validate your candidate ownership duration. " When Saving Agency - Recruiting Management

Symptom

Error encountered when saving agency information within the candidate ownership.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Admin Center > Setup Agency Access

2. Add new agency > Fill up the required fields

3. Set Candidate Ownership to value "0" > Save

4. Error Occurred > Please validate your candidate ownership duration. 

Cause

The candidate ownership days of ownership of new candidates doesn't accept the value as 0 when the ownership is set to ownership for duration.

Resolution

Set the following candidate ownership value to 1 or greater and the following agency will save the information. Currently this is an expected behavior that the system does not accept "0" as a value in the candidate ownership. Since the following value cannot be used in the candidate ownership then customers can raise this as an enhancement request. Please see KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

candidate, ownership for duration, recruiting, agency, recruiting management. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions