SAP Knowledge Base Article - Preview

3067858 - Unable to attach files to ECF Visitor Chat - getting message VCC_XMSG_ATTACH_UPLOAD_FAIL.

Symptom

  • You are using the new Visitor Chat in Contact Center
  • When the user tries to add an image, they receive a message "VCC_XMSG_ATTACH_UPLOAD_FAIL." 


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Environment

SAP Contact Center 7.0.16.100

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, upload error , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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