SAP Knowledge Base Article - Preview

3067834 - How to Monitor and Analyze Thread Utilization on Commerce Cloud Using Dynatrace

Symptom

Monitoring and analyzing the application thread utilization is an essential part of troubleshooting as it often the key to determining the root cause of a problem.

The troubleshooting of thread utilization is made possible by the enablement of OneAgent's Continuous thread analysis feature. As the name suggests, this feature allows for thread dumps to continually be collected and output to Dynatrace for visualization. This makes it possible to determine the root cause of problems that occurred in the past, even if thread dumps were not manually collected at that time.

Note that not all environments have this feature enabled by default. If you notice the below message in Dynatrace, you can request this feature from our application monitoring team by creating a ticket in the CEC-HCS component.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-COM-CPS-PRF , Performance , How To

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