SAP Knowledge Base Article - Preview

3067731 - SAP Marketing - Landing Page Opt-In / Opt-Out Scenario


A form or landing page with having permission or subscription widgets triggers unwanted opting-in or opting-out. In certain cases a flagged permission or subscription checkbox leads to an opt-in, whereas in other cases a a flagged permission checkbox leads to an opt-out.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with Release 1809


SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


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