SAP Knowledge Base Article - Preview

3067731 - SAP Marketing - Landing Page Opt-In / Opt-Out Scenario

Symptom

A form or landing page with having permission or subscription widgets triggers unwanted opting-in or opting-out. In certain cases a flagged permission or subscription checkbox leads to an opt-in, whereas in other cases a a flagged permission checkbox leads to an opt-out.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with Release 1809

Product

SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions

Keywords

Form, Landing Page, Permission, Subscription, Action if Selected, Direct Opt-In, Double Opt-In, Direct Opt-Out, Double Opt-Out Formular, Landing-Page, Einwilligung, Anmeldung, Aktion bei Auswahl, Direktes Opt-in, Direktes Opt-out Formulaire, Page d'arrivée, Autorisation, Abonnement, Action si sélectionné, Opt-in direct, Opt-out direct , KBA , CEC-MKT-LPC , Content Studio: Landing Pages and Forms , Problem

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