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3067397 - "Logon failed for RESTful Web Services. Contact system administrator" error when trying to login to Fiorified BI Launchpad from Websphere

Symptom

  • "Logon failed for RESTful Web Services. Contact system administrator" error when trying to login to Fiorified BI Launchpad from Websphere.
  • In the Websphere log, we see: 00000083 webapp I com.ibm.ws.webcontainer.webapp.WebApp log [BOE-BIPRWS#biprws.war][/biprws][Servlet.LOG]:.Error while starting Framework:.java.lang.RuntimeException: Error initializing storage.
  • This same error can also be seen going to /biprws in a browser manually


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2/4.3
  • Microsoft Windows Server
  • IBM WebSphere Application Server 9.0

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BIPRWS, Websphere, Fiori launchpad , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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