SAP Knowledge Base Article - Public

3067348 - Cancel Onboarding Button Does not Appear in Dashboard

Symptom

Cancel Onboarding button does not appear under actions in onboarding dashboard

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open Onboarding Dashboard
  2. Locate candidate
  3. Click Actions in top right 
  4. Expect to see Cancel Onboarding button
  5. However not available
  6. User logged in had required permissions
  7. Cancel Onboarding Permission under Administrator Permissions in Manage Onboarding or Offboarding
  8. Report No-Shows under User Permission in Employee Data
  9. Still button was not available

Resolution

  • Cancel onboarding button does not appear if candidate has a start date in the past

Keywords

Cancel onboarding, button, dashboard, actions, 2.0, obx , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2011 ; SAP SuccessFactors Onboarding 2105