SAP Knowledge Base Article - Preview

3067175 - "Restoring backup file failed" error for different Cloud Connector version

Symptom

Upon restore of a backup of a different SAP Cloud Connector version, a pop-up displays error:

"Restoring backup file failed. See "Log And Trace Files" and in particular ljs_trace.log for details."

CCD.JPG

In the ljs_trace following error is visible:

"#Restoring backup file failed. See ''Log And Trace Files'' and in particular ljs_trace.log for details.

com.sap.scc.servlets.RequestFailureExecution: Restoring backup file failed. See ''Log And Trace Files'' and in particular ljs_trace.log for details.

[...]

Caused by: javax.crypto.BadPaddingException: Given final block not properly padded. Such issues can arise if a bad key is used during decryption."


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Environment

SAP Cloud Connector

Product

SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform

Keywords

CC, version, intall, intallation, fail, back up, restoring, restore, #Restoring, RequestFailureExecution , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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