SAP Knowledge Base Article - Preview

3067052 - New global account administrator can't see global account in BTP Cockpit using URL like https://account.hana.ondemand.com

Symptom

You log into BTP Cockpit using URL in format https://account.hana.ondemand.com then you notice a global account is missing.

However if you access it using URL in format https://cockpit.eu10.hana.ondemand.com/cockpit, you can see the missing Global Account.
Also within link https://cockpit.eu10.hana.ondemand.com/cockpit confirmed the affected user is assigned to correct role collection added as per document Add Members to Your Global Account.


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Environment

SAP Business Technology Platform - SAP BTP

Product

BTP 1.00

Keywords

visible, lost, can't see, cannot see, not listed, not visible, invisible, initial page, btp, scp, sap cloud platform, business technology platform, cockpit, feature set A, B , KBA , BC-CP-CF-CPT , SAP BTP Cockpit - Cloud Foundry environment UI , Problem

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