SAP Knowledge Base Article - Preview

3066886 - Introscope cannot start with error: Error inserting trace in database java.lang.NullPointerException

Symptom

Introscope EM is not able to start, on the IntroscopeEntepriseManager.log the following error can be found:

[ERROR] [Trace Insertion] [Manager.TransactionTracer] Error inserting trace in database java.lang.NullPointerException: while trying to invoke the method                         org.garret.perst.Storage.beginThreadTransaction(int) of a null object loaded from field com.wily.introscope.server.enterprise.entity.transactiontrace.storage.LivePerstStorage.fPerstStorage of an object loaded  from local variable 'this'

java.lang.NullPointerException: while trying to invoke the method org.garret.perst.Storage.beginThreadTransaction(int) of a null object loaded from field com.wily.introscope.server.enterprise.entity.transactiontrace.storage.LivePerstStorage.fPerstStorage of an object loaded from local variable 'this'


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Environment

  • SAP Solution Manager 7.2
  • CA Introscope any version

Product

SAP Solution Manager 7.2

Keywords

Introscope, EM, Broadcom, starting, stopped, offline, red, status, Define CA Introscope , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , XX-PART-WILY , Introscope by CA Technologies , Problem

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