SAP Knowledge Base Article - Public

3066154 - limitation on attachment size in any document or In scanned invoice" Error Occured while Processing the PDF status"

Symptom

You may see  dumps or  crash or performance issues or you are logged out of  system, while trying to upload an attachment

 or

While uploading Invoice via new intelligent invoice scanning you may see below error

'Error Occured while Processing the PDF status'

Click on action log and you will see below error

'Technical Response: message : The data value transmitted exceeds the capacity limit.'

Environment

 SAP Business ByDesign

Reproducing the Issue

The below steps are just  one example

  1. Go to supplier invoicing work center
  2. Go to invoices and credit memos view
  3. Search for invoice  and edit it 
  4. Go to attachment tab
  5. Try and upload a file

Cause

20MB is a recommended size  of each file and thus this is the size that we support in ByDeisgn without any issues.

Resolution

This size 20 MB is a kind of limitation but is not hard stop so you may be able to upload any size  attachments some times

 But if the size of attachments is above 20MB its very likely that you would run into errors or performance issues etc

Note: Total attachments size we don't have any limitation as such but the above is for each attachment so that means you can have many attachment each with 20 MB in a document.

Keywords

 Scanned invoice size, , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions