While completing i9, in section 1 the external user does not have an option to upload documents/attachments. The HR/Compliance coordinator should upload this in Section 2.. Is there any workaround for this or should these documents be shared via email by the external user to the HR/Compliance coordinator?
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as the external user, click on the complete Section 1 of i9 tile
- List of documents which would be required is displayed, however, the external user does not have any option to upload these documents
- The New Hire is not meant to upload any documents, they are only supposed to complete section 1 and there are no documents to be uploaded as part of section 1.
- The Corporate representative is meant to verify the documents while completing section 2 and upload anything that is required at that time.
Section 1 i9, USA Compliance, i9, Section 1 , KBA , LOD-SF-OBX-EVF , Compliance 2.0 for i9 and everify , How To