System is showing some notifications in the Business Task Management about canceled items in Shopping Carts.
SAP Business ByDesign
Reproducing the Issue
- Go to the Application and User Management work center.
- Go to the Business Task Management view.
- Filter for Unassigned Items.
System shows some messages about canceled items in Shopping Carts:
One or More Items in Shopping Cart ABCDE Canceled by Buyer (ABCDE refers to the Shopping Cart ID)
Solution 1: Please, you need to assign to the responsible user/team for Shopping Carts, so they will be able to click on Actions button and select Acknowledge, with this action, the notification will be removed from Business Task Management.
Solution 2: Another solution is to wait until the notification expires from the Business Task Management, mainly if the responsible user has no longer access to the system anymore and others users cannot see the expired date. The notifications about Shopping Carts expires in one month.
Shopping Cart; Notification; Expire Date; Task; Canceled Items; , KBA , AP-REQ , Internal Request Processing , AP-REQ-IR , Internal Request , How To