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3065863 - vcredist package cannot be installed during SUM upgrade

Symptom

Running SUM   suddenly stops with problems during installation of Microsoft's C-runtime libraries. These packages are named "vcredist*.exe".

1- You get in logs  an error similar to:

Calling 'vcredist_x64.exe' exited with incomprehensible code -2147023436

2-  You get an error  accessing to the path defined in  environment variables  TEMP an/or  TMP:

 In Windows Run box  type %TEMP% and hit Enter.


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Environment

Windows server

Keywords

SUM, vcredist, c-runtime, runtime, msi,  INSTALL_VCREDIST_KERNEL , KBA , BC-OP-NT , Windows , BC-UPG-PRP , Upgrade Preparation , Problem

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