SAP Knowledge Base Article - Public

3065658 - No event is created when update is done by API or busness rules - Recruiting Management

Symptom

Update of Job Application Status trigger in Intelligent Service does not raise event if the status change is done by v4admin via Business Rules

Integration job did not run after a field is updated by SFAPI or v4admin

Environment

SAP SuccessFactors Recruiting Management

Resolution

This has been confirmed as system limitation by the Engineering team. As of this moment, the only recommendation we have is to move the candidates manually (to trigger ISC jobs) and file an enhancement in the customer community

See Also

 2090228 - How to Submit Ideas for SAP SuccessFactors Products 

Keywords

Intelligent Service Center, API, ODATA, pipeline, offer, offer decision, offer acceptance, job application, applicant, INC0222479 , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions