After clicking on 'Preview' for a document containing an image, the following error message is displayed:
"Document cannot be generated; ADS rendering of SAP template failed"
SAP Cloud for Customer
Reproducing the Issue
- Open any Document ID e.g. Sales Quote
- Click Actions > Preview
- A popup window appears displaying the error message: "Document cannot be generated; ADS rendering of SAP template failed"
The root cause is due to customizations made by you to the form template. The template contains an extension field which is defined with the data type that only supports Text. This means that this extension field can be maintained only with Text, and not Image (binary object). Because of this restriction, an image cannot be correctly inserted into this field. Instead, some invalid instance was pasted to the field which then leads to the rendering error.
This is a general case with extension fields for formatted texts. The formatted text extension fields do not support images.
Preview document, image, ADS rendering failed , KBA , AP-RC-OUT , Output Management , BC-DWB-REP-EXT , Extensibility , Problem