SAP Knowledge Base Article - Preview

3064717 - Missing First Name and Last Name after Consolidated Dependents Import


After importing multiple dependents data through Consolidated Dependents import, First Name and Last Name are retained only for the first dependent; other dependents from the import file are saved without First Name and Last Name. Other fields like Relationship, Date of Birth, etc. are retained successfully for all dependents from the import file. 

Trying to manually correct the missing names of the dependents results into error "Unexpected failure".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors Employee Central
  • Dependents Management
  • Consolidated Imports


SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors Employee Central 2105


consolidated, blank, unexpected failure, empty, INC0736805, CS20210001641653, ECT-154080, ECT-170276,Import Employee Details' page "Before importing data for new dependents using Consolidated Dependents import, ensure that the dependents' Biographical Information is imported. Failure to do this leads to data corruption , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Known Error

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