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3064538 - deployment stuck at updateUserToSegment

Symptom

Deployment stuck at updating system. Update platform pod stuck at :

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"main" #1 prio=5 os_prio=0 cpu=2024081.56ms elapsed=6918.10s allocated=411G defined_classes=33949 tid=0x00007f2af0041000 nid=0x1bc runnable [0x00007f2af6a10000]
java.lang.Thread.State: RUNNABLE
at java.net.SocketInputStream.socketRead0(java.base@11.0.10/Native Method)
at java.net.SocketInputStream.socketRead(java.base@11.0.10/SocketInputStream.java:115)
at java.net.SocketInputStream.read(java.base@11.0.10/SocketInputStream.java:168)
at java.net.SocketInputStream.read(java.base@11.0.10/SocketInputStream.java:140)
at com.microsoft.sqlserver.jdbc.TDSChannel$ProxyInputStream.readInternal(IOBuffer.java:1006)
at com.microsoft.sqlserver.jdbc.TDSChannel$ProxyInputStream.read(IOBuffer.java:996)
at sun.security.ssl.SSLSocketInputRecord.read(java.base@11.0.10/SSLSocketInputRecord.java:478)
at sun.security.ssl.SSLSocketInputRecord.readHeader(java.base@11.0.10/SSLSocketInputRecord.java:472)
at sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@11.0.10/SSLSocketInputRecord.java:70)
at sun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@11.0.10/SSLSocketImpl.java:1354)
at sun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@11.0.10/SSLSocketImpl.java:963)
at com.microsoft.sqlserver.jdbc.TDSChannel.read(IOBuffer.java:2026)
at com.microsoft.sqlserver.jdbc.TDSReader.readPacket(IOBuffer.java:6446)
- locked <0x00000007ef3609b8> (a com.microsoft.sqlserver.jdbc.TDSReader)
at com.microsoft.sqlserver.jdbc.TDSCommand.startResponse(IOBuffer.java:7612)
at com.microsoft.sqlserver.jdbc.TDSCommand.startResponse(IOBuffer.java:7575)
at com.microsoft.sqlserver.jdbc.SQLServerConnection$1ConnectionCommand.doExecute(SQLServerConnection.java:3095)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7225)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:3053)
- locked <0x0000000679d44b98> (a java.lang.Object)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectionCommand(SQLServerConnection.java:3099)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.commit(SQLServerConnection.java:3260)
......
at de.hybris.platform.personalizationservices.setup.PersonalizationServicesSystemSetup.updateUserToSegment(PersonalizationServicesSystemSetup.java:252)
at de.hybris.platform.personalizationservices.setup.PersonalizationServicesSystemSetup.lambda$5(PersonalizationServicesSystemSetup.java:225)
at de.hybris.platform.personalizationservices.setup.PersonalizationServicesSystemSetup$$Lambda$963/0x0000000801be2440.get(Unknown Source)
at de.hybris.platform.util.persistence.PersistenceUtils$1.execute(PersistenceUtils.java:52)
at de.hybris.platform.servicelayer.session.impl.DefaultSessionService.executeInLocalViewWithParams(DefaultSessionService.java:108)
at de.hybris.platform.util.persistence.PersistenceUtils.doWithChangedPersistenceLegacyMode(PersistenceUtils.java:47)
at de.hybris.platform.util.persistence.PersistenceUtils.doWithSLDPersistence(PersistenceUtils.java:34)
at de.hybris.platform.personalizationservices.setup.PersonalizationServicesSystemSetup.updateUserToSegment(PersonalizationServicesSystemSetup.java:224)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(java.base@11.0.10/Native Method)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(java.base@11.0.10/NativeMethodAccessorImpl.java:62)
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(java.base@11.0.10/DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(java.base@11.0.10/Method.java:566)
at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:282)
at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:266)
at de.hybris.platform.core.initialization.impl.SystemSetupCollectorImpl.invokeSystemSetupMethod(SystemSetupCollectorImpl.java:335)
at de.hybris.platform.core.initialization.impl.SystemSetupCollectorImpl.executeMethods(SystemSetupCollectorImpl.java:286)
at de.hybris.platform.core.Initialization.createEssentialData(Initialization.java:1068)
at de.hybris.platform.core.Initialization.doInitializeImpl(Initialization.java:610)
at de.hybris.platform.core.Initialization$5.call(Initialization.java:865)
at de.hybris.platform.core.Initialization$5.call(Initialization.java:1)
at de.hybris.platform.core.system.InitializationLockHandler.performLocked(InitializationLockHandler.java:75)
at de.hybris.platform.core.Initialization.doInitialize(Initialization.java:897)
......

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Keywords

deployment, Segment , KBA , CEC-HCS-CCAZ-CZO , Customer Zone on Azure , Problem

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