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3064170 - The host name couldn't be resolved: SAP AS Java/EP tab access issue

Symptom

Tab inside the SAP NetWeaver Application Server Java (AS Java ) or the SAP Enterprise Portal (SAP EP) fails to load and errors similar to below is logged in the trace file:


**************************************************************************************************
Caused by: javax.management.RuntimeMBeanException: com.sap.security.core.server.destinations.itsam.DestinationRuntimeException: com.sap.security.core.server.destinations.api.DestinationException: [com.sap.ASJ.dest.if0156] Error during ping operation:
Error while silently connecting: org.w3c.www.protocol.http.HttpException: <<host name details>>The host name [<<host name details>>] couldn't be resolved. Details: <<host name details>>: Name or service not known"
 at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.rethrow(DefaultMBeanServerInterceptor.java:839)
**************************************************************************************************

Screenshot of the error when Firefox is used:
AS Java error.png


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Environment

  • SAP Release Independent
  • SAP NetWeaver

Product

SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver Composition Environment 7.1 ; SAP NetWeaver Composition Environment 7.2 ; SAP NetWeaver all versions ; SAP Process Integration all versions ; SAP Solution Manager all versions

Keywords

IIOP P4 protocol RMI config tool profile parameters 1359784 icm/server_port_<xx> 1925352 ,SAP Production ERP SRM CRM ERP PPM SEM APO XI PI PORTAL issue , KBA , BC-JAS-WEB , Web Container, HTTP, JavaMail, Servlets , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , BC-CST-IC , Internet Communication Manager , BC-SRV-FP , Forms Processing , Problem

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