SAP Knowledge Base Article - Public

3064041 - Intermittent error launching content mentioning getRevisionDate()


With courseHome enabled, and starting course an error window occurs with details:
Error message = while trying to invoke the method java.lang.Long.longValue() of a null object returned from com.successfactors.lms.usercourse.client.common.dto.UserCourseActionParamsDTO.getRevisionDate()


SAP SuccessFactors Learning

Reproducing the Issue

Issue is intermittent for some users, but when launching any structured content course with courseHome enabled receive error.


UI exception is intermittently caught when rest API is passing URI with some values being empty.


Resolution currently under analysis.
Temporary Workaround prior to codefix: Disable courseHome where this rest API is called and handled via UI differently


SAP, sf, lms, successfactors, learning, coursehome, course, home, error, launch, start, item, content, getRevisionDate(), INC0725565 , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-CHM , Course Home , LOD-SF-LMS-ITE , Items , Known Error


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