SAP Knowledge Base Article - Public

3063692 - Refresh of Variables in Explorer mode doesn't display data after upgrade in SAP Analytics Cloud (SAC)

Symptom

After the QRC2 Update last weekend we have the issue that we get a error after refreshing the variables in explorer mode.

After refreshing the variables there will be built automatically a new explorer view with no content and after refresh the data it runs into an endless loop.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.7.7

Reproducing the Issue

  1. Open the afecte Story
  2. Accept the default parameters after opening the story and data is displayed.
  3. Change a variable value for example with April 2021 and accept the entry.
  4. The story goes to an endless loop and doesn't display data.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0