SAP Knowledge Base Article - Preview

3063514 - Application error due to onChange Rule

Symptom

  • When admin makes change to compensation information event-reason field, the onChange rule on it is not changing another field value.
  • When making change to compensation information record screen keeps loading.
  • The rule is not getting triggered and browser logs shows application error with fingerprint 72ffe3f386284a4c54427b0d45da9ecda68fbce0 and server logs while trying to invoke the method com.successfactors.hris.bean.model.HrisElementModel.clone() of a null object returned from com.successfactors.sfutil.util.Pair.getKey()


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Environment

SAP SuccessFactors Employee Central

Keywords

72ffe3f386284a4c54427b0d45da9ecda68fbce0, while trying to invoke the method com.successfactors.hris.bean.model.HrisElementModel.clone() of a null object returned from com.successfactors.sfutil.util.Pair.getKey() , onChange rule on compensation information, INC0707307, CS20210001623750 , KBA , LOD-SF-EC-EMP , Employment Information (Employment & Termination Details) , Problem

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