SAP Knowledge Base Article - Public

3063325 - Memory allocation failed error when viewing a story based on acquired data in SAP Analytics Cloud (SAC)

Symptom

When viewing a story based off of acquired data in SAC, some of the controls (such as sliders or input controls) may not display.  In the HAR trace, you will see the error "exception 70000009: Memory allocation failed"

This issue only occurs for some users who view the story, but not all.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.7.7

Reproducing the Issue

  1. Create a new story based on acquired data
  2. Add some input controls / slider controls
  3. View the story, note that some of the controls do not show

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0